Peter Urs Bender   Previous Page  |  Next Page

INDEX

Acknowledge:
  the audience 73
  the occasion 73
Action, move to, 46
Air intake, 85
AM FM radio stations 53
Amphitheatre layout, 175
Analyze:
  audience's style, 114
  yourself, 101
Anecdotes, 44
  close with, 93
Appendix, 211
Assistant, working with, 164
Associations, 233 - 234
Audio cassettes, 161

Background music, 178
Back-up projector, 150
Barstools, 174
Begin your speech:
  how to, 71
  how not to, 83
Believability, establish, 78
Blouses, 120
Body language, 101
  preparation, 187
Books, 162
Booking arrangements, 218
Brownouts, 67

Call to action, 46, 94
Cartoon, 142
Categorical, 59
Cerlox binding, 137
Chairs, 173
Chalkboards, 163
Challenging questions, 206
Checklists:
  three days before, 220
  24 hours before, 222
Chronological, 59
Classroom layout, 175
Cliches to avoid, 90
Closing, 66, 93, 96
Colours to emphasize, 66
Communication:
  what is effective, 11
  have a message, 18
  the world of, 12
  master the tools of, 13
  the process of, 18
Comparison chart, 166
Compliment the listener, 73
Computers, 134, 166, 213 - 215
Confidence, 31
  ways to improve, 32
Confirm equipment, 165
Content, 41
Conviction, 62
Cost, if you start late, 225
Cry, 45

Dais, 127
Desire, 25
Door, 174
Draft, write a, 61
Drop something, what to do, 110
Dual chart system, 153

Effective use of flipcharts, 156
80/20 rule, 61
Emotional tone, watch your, 19
Emotions, audience's, 45
End: as you began, 95
  a speech, how to, 93
English language, 49
Ensure, 100% co-operation, 198
Entertain, 44
Enthusiasm, 52
Environment, 171
Equipment, 127
  chart, 166



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