Peter Urs Bender   Previous Page  |  Next Page

Silly Questions

Say, "Thatís interesting, thank you for your feedback." Ignore
them and move on.

Hostile Remarks
Ignore them. Do not get angry or hot under the collar.

Latecomers

Ignore them. Tape the door latches open so that noise is
reduced.

Telephone Calls

Disconnect all telephones in the room. Have reception hold all
calls and take messages for participants. Do not allow people
to be called out of your presentation to answer the telephone.

Pagers

Ask the audience members having them to turn them off or
leave them in the lobby.

Portable Telephones

Same as pagers. Ask participants to turn them off and leave
them in their briefcases.

Chatterers

Call them by name and politely ask them to be quiet. Say, "Iím
sorry but we can only have one meeting at a time...."



Secrets of Power Presentations   Previous Page  |  Next Page