|Peter Urs Bender||Previous Page | Next Page|
Never say, "No comment". This suggests that you have
something to hide. It also sounds rude.
The final rule about questions: Always be honest.
If you do not have an answer, say so. Promise instead to
find out for the person. Get their address and telephone
number and get back to them with the missing information.
"That is a very good question. Iím sorry but I do notAudiences will love you for that, as long as you do not
answer every question that way!
If you get a really unusual or tough question, honestly say
"Do you know that, in all of my years with the com-
pany, you are the first person who has ever asked
"That is very interesting. No one has ever asked me
"Really? Iíve never heard of that happening before..."
These are all effective responses.
|Secrets of Power Presentations||Previous Page | Next Page|