Mr. Peter Urs Bender   The Achievement Group   150 Palmdale Drive   Unit 108   Toronto, ON   M1T 3M7   Dear Peter:   On behalf of the Canadian Roofing Contractors' Association I would like to express our sincere   appreciation for the excellent job you did in giving the Monday afternoon presentation at our   1993 CRCA Conference in Toronto.   We apologize for the delay and appreciate your flexibility in continuing your presentation.   You helped to make it one of the most successful Conferences CRCA has held. The content and     delivery of your presentation were excellent. Everyone in the audience could relate to many of   the things you mentioned. The delegates and spouses thoroughly enjoyed your presentation.   Thank you again for helping to make the 1993 Conference a success.   Yours truly,      John E. Hill   Executive Director