Jason RB MAGUIRE   Regional Vice President, Marketing   2005 Sheppard Avenue East, Suite 700   Toronto, Ontario, Canada M2J 5B4   Telephone: 416.758.5814   Fax: 416.402.2500   jason_maguire@allianzlife.com   January 28, 2002   Peter Urs Bender   108-150 Palmdale Dr.   Toronto, Ontario   M1T 3M7   Dear Peter   You certainly underpromised and overdelivered. My whole management team was more than   pleased with your keynote on Leadership from Within.   As you know, we had some concerns. How could you keep a big audience of jumpy sales   people sitting in their chairs for longer than an hour, we wondered. But you proved beyond   a shadow of a doubt that you could keep them entertained and informed for two hours -- and     move them to action later. The standing ovation you got from our sophisticated   representatives proves that you talk the talk and walk the walk!   My sincere thanks for an outstanding and stimulating presentation.   Best regards,      Jason RB Maguire   Regional Vice President, Marketing   JRBM